Call Center Solutions

Call Center Solutions

BEST BPO/CALL CENTER SERVICES

ADS SYSTEMS is a one-stop contact core answer that is famend as one of the great name core software. It can be used with each on premises and cloud based totally environment. Also, it is developed with the aid of maintaining exclusive name middle situations in mind. Thus, it is appropriate for all sorts and sized of contact facilities or name centers. With the assist of ADS SYSTEMS: contact core solution, you can trip the first-rate in classification communications with your clients. One of the first-rate aspects of this name middle software program is that it will assist you to display screen needless calls like no answer, busy signals, disconnected numbers and answering machines.
This software-based dialer answer helps the groups to limit the commercial enterprise price via warding off the use of high-priced telephony boards and one of a kind related hardware that has excessive renovation costs. Our cloud contact middle answer which can additionally operate nicely as an on premises contact middle answer can be simply best for you to run inbound, outbound and blended name middle campaigns.

HIGHLIGHTS

Dialing Modes

Predictive
Progressive
Preview
Manual

E-mail & SMS Integration Campaign Management

Predictive
Progressive
Preview
Manual

IVR

Multi-Process
Time Conditions
Voice Mail
Call Forwarding
Call Barging

CRM

Multi-Process
Time Conditions
Voice Mail
Call Forwarding
Call Barging

Recording

100% digital call recording
Law space/minimum file size
Recording Clarity